Fine artPrints & Framed Editions
Frequently Asked Questions
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I offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Custom prints are also available
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Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
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Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.
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Unframed Art Prints
Returns Accepted: ✔ Yes
Return Window: 14 days from deliveryUnframed prints may be returned if:
The item is unused and unframed
It is returned in original condition and packaging
The return request is submitted within 14 days of delivery
Return Shipping:
Customers are responsible for return shipping costs
Original shipping charges are non-refundable
Refunds:
Approved returns will be refunded to the original payment method once received and inspected
Please allow 5–10 business days for processing
Framed Art Prints
Returns Accepted: No (Final Sale)
All framed art prints are made to order and require special handling and packaging. For this reason, framed prints are final sale and cannot be returned or exchanged for change of mind, sizing, or aesthetic preference.
Damaged or Defective Items (Both Products)
If your order arrives damaged or defective, we will make it right.
Please contact us within 48 hours of delivery with:
Your order number
Clear photos of the artwork
Photos of the packaging and shipping box
Once reviewed, we will offer:
A replacement (preferred when available), or
A refund if a replacement is not possible
Claims submitted after 48 hours may not be eligible.
Non-Returnable Items
The following items cannot be returned:
Framed art prints (unless damaged in transit)
Items marked as final sale
Gift cards
Custom or special-order items
Exchanges
We do not offer direct exchanges.
If eligible, please return the item for a refund and place a new order.Shipping Errors
If you receive the wrong item, please contact us within 7 days of delivery, and we will arrange a replacement at no cost to you.
How to Start a Return
To initiate a return or report damage, please contact us at:
[your email address]Include your order number and details so we can assist you quickly.
Have Questions?
We'll review your message and get back to you within 48 hours.